Using multiple case studies to analyze how biases play out in teams to influence individual and group productivity

This event will take place on the 28th of March, 16.00-18.00, Council Room, Faculty of Sociology and Social Work (Schitu Măgureanu. nr.9), sector 5, Bucharest.

Research authors
Delia E. Mateias, Ph.D., ICUB-UB Postdoctoral Researcher and Shivraj Kanungo, Ph.D., Chair of Department of Decision Sciences, School of Business George Washington University

This study investigates the role that biases play in influencing individual and collective performance in organizational settings. Based on case studies of multiple teams, we propose a
framework that incorporates the notions of leadership and trust to understand how biases can impact performance at different points in time, over a team’s lifecycle. This study generates evidence-based practices in decision-making biases and productivity employing case studies research. In doing so, this research makes a twofold contribution in terms of construct-validation methodology and knowledge on decision biases and work effectiveness. We investigate how specific characteristics of decision-making biases impact work and productivity. Eight selected case studies (out of 38) provide evidence regarding the status quo bias in decision making, while examining the work productivity within pre-existing and new teams. The findings shed light on a comprehensive set of recommendations to fruitfully ground a successful model of decision making. Specifically, the study advances “an equal productivity model” to be considered within project management performance.  Thus, researchers and policy makers shall contribute to optimize decision process and productivity in transdisciplinary settings.

Dr. Delia Mateias is currently affiliated researcher at George Washington University and
postdoctoral researcher at University of Bucharest investigating biases in decision making, patterns of emotional intelligence in transformational leadership and entrepreneurship to maximize business performance.
Former Fulbright and UNDP scholar, accredited researcher by the European Commission, and EITRI correspondent in Europe, Dr. Mateias has gained over 14+ years of research and development policy and practice in the field of leadership and emotional intelligence (EI). Delia’s teaching-research agenda is focused on the experiential triadic relationship between leadership, EI, and entrepreneurship putting forward big data analytics for more informed educational and business decisions.
Firstly, she acquired domain-specific knowledge, research practice and competence during master and doctoral research in British and American environments. Delia’s pioneering PhD thesis, “Emotional Intelligence in Educational Leadership”, has been internationally validated by George Washington University – the Fulbright stage. Lately, she authored a holistic leadership model “TRANSFORM”, a performance-based roadmap, connecting experiential assessment for human development. Delia had been awarded several research grants. Single-author, she put forward original research, turning valid theories of EI into transformational leadership practice; research findings and implications were presented at the EITRI Annual Institute for Emotional Intelligence. For further information about how to jointly develop research partnerships, please contact Dr. Delia Mateias at:

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